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FAQ

Can I rent a vehicle from Ramesh Tours & Travels Pvt Ltd?

Yes, if you are 22 years old and hold a valid driving license. You need to furnish an ID proof which should be issued at least one year before the pick-up date.

Do I need to pay for fuel?

Yes, since our tariff doesn’t include fuel cost. This needs to be borne by whoever is renting the car. We also expect our customers to return the vehicle with the same level of fuel as the time of pick-up.

Can I drive the car across India?

All our cars can be driven anywhere across India. However, the inter-state road taxes and road tolls should be paid by the customer while crossing the border of each state.

Will I be charged for over-speeding?

The customer is entitled to drive the car up to 120 kms/per. Any speeding over 120 kms/hr will be charged Rs. 1,500. (Refer Schedule of Charges to understand more).

Can I drop the car at a different location?

No, you will be required to drop the vehicle at the location you picked it up from.

Can I travel with my pet in the car?

You may travel with your furry friend at an additional cost of Rs. 1,500 per trip. Additional charges may apply if the car interiors are damaged or returned in a dirty condition. (Refer Schedule of Charges to understand more).

Can I extend my booking?

You may extend your booking by calling our customer care

Extension request under 24 hrs: The customer will be charged 20% surcharge along with the extended rental charges. A 20% surcharge will be calculated on per day basis
Extension request before 24 hrs: Extension can be done, but is subject to availability of the car and no surcharge may apply.
A payment link will be shared with the customer for further booking extension payment.

What if I return the car late?

We do give our customers 30 minutes as buffer time to return the car at the end of the reservation period. Any subsequent hours of delay will be charged Rs. 300 per hour.

What is the maximum liability if I damage the car?

The maximum liability for damages will be up to the total Security Deposit paid by the customer. However, it is subject to the terms and conditions mentioned in the Terms of Use document.
For any further questions/enquiries, please write to us at bookings@rtt.co.in or you may reach us at +91 984-5310-730

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