Cancellation & Refund Policy
All cancellations to be made against the booking ID provided at the time of booking the car.
- For Daily Rentals:
- If booking is cancelled within 24 hours of pickup time, rental amount and Loss Damage Waiver charges (if applicable) for one day will be deducted along with 5 % processing fee on rest of the refund amount from the booking amount.
- If booking is cancelled at least 24 hours prior to pick up time, no rental will be deducted, only 5% processing fee will be charged on the refund amount.
- If booking is cancelled at or after pick up time, no refund will be provided.
- For Hourly Rentals – No refund will be provided in case of hourly rental booking.
- Refund will be initiated from our team within 2 Business days.
- It may take up to 7-10 working days for the respective banks to process the refund and reflect in your credit/debit card statement or internet banking account. Please get in touch with your bank directly in case of any delays after the confirmation of refund by Ramesh Tours & Travels Pvt Ltd.
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